Know Before You Buy
Stock and order
How It Works
Since our company is an online shopping agency, the products displayed on this page may not be in stock for all brands, and those in stock will be shipped within three days.
And some products need to be ordered by the company after the customer places an order.
Please note that if the product selected by the customer is not available in Hong Kong at the moment, it will be sent from the company's Taiwan warehouse to Hong Kong, and the entire delivery process will not be less than five days.
If the company's Taiwan warehouse has no inventory, the delivery time from the place of origin ranges from 30 days to 90 days.
For details, please ask the staff.
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Exchange Policy
How It Works
We offer an exchange service and no refunds will be accepted. The premise of the exchange service is that the status of the exchanged goods does not affect the resale.
1. Returns will not be accepted in the following cases:
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Items that have been washed, used or damaged due to personal reasons;
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The original label and hangtag of the goods are missing;
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Lack of gifts and accessories that come with the goods;
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Exceeded the time limit for the exchange request.
2. Return processing for quality problems:
If your product needs to be replaced due to quality problems (for example, the clothes are damaged, the protective gear does not have an elastic band when leaving the factory, etc.), please do so within 7 days (7 days for regular-priced products) from the date of receipt of the product (subject to the date of receipt of the express delivery). within 3 days of discounted items) contact our company. And go through the exchange procedures under the guidance of customer service.
For quality problems, please be sure to chooseSF ExpressSend it back, the shipping cost will be borne by us. Please pay the freight in advance and send the freight invoice together with the returned goods. We will refund you according to the actual freight amount.
Note: If you do not contact us and return it by other express or postal methods, we will refund according to the shipping cost in Hong Kong (ie HKD100). Exceeded charges will not be borne.
3. Returns due to the following reasons will not be handled for you according to quality problems, and will be treated as general returns. Please understand:
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Due to different reasons such as lighting, computer monitor color difference, or personal understanding of color, there may be some color difference between the photo and the real object. This category is not a product quality problem.
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The product details page provides a standard body size chart/product size for your reference; due to manual measurement, different batches or individual measurement method standards, it may be slightly different from your measurement results.
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Please check whether the goods are in good condition after receiving the goods, try them on, and ask for replacement in time.If the quality problem exceeds 7 days, we will not be able to handle the exchange for you.
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Some products may fade or deform slightly after washing due to the production process or fabric treatment. It is a normal situation within the scope of quality inspection standards, and cannot be treated as quality problems; in addition, such situations may also be caused by detergents or improper washing methods, please wash according to the instructions.
4. Other matters needing attention:
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An order can only be exchanged once.
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If you have any questions, please contact customer service during working hours: skyfitkarate@gmail.com or Whatsapp (852) 6549 0170 We are very sorry for the inconvenience and please understand. (9:00am-10:00pm)
Warranty Disclaimer
About Our Policy
1.Tianhao Karate Supplies Store (Hong Kong)The products on sale are all genuine, not counterfeit, please rest assured to buy.
2. The pictures displayed by our company are taken in kind,Due to different reasons such as lighting, computer monitor color difference, or personal understanding of color, there may be some color difference between the photo and the real object. This category is not a product quality problem. All products are subject to the actual product.
3. Allergies, injuries, or even death caused by the use of the company's products. The company is not responsible for its related losses.
Shipping cost and method
Provide local and international delivery, just stay at home and wait for the goods to be delivered to you
local
(Hong Kong, Macau, Mainland China)
overseas
SF Express
DefaultLogistics/Postal Company
freight
1. Hong Kong/Macau:
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Spend less than $1500 - collect (paid by recipient)
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Spend more than $1500 - Shipping (paid by the company)
2. Mainland:
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Shipping paid by recipient
1. All countries:
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Freight to be paid by recipient (preset delivery method with tracking function)
2. Other notes:
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Shipping costs are based on product weight
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The recipient must provide the complete address, contact number and email to our company
Shipping period
1. Hong Kong/Macau:
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no more than three working days
2. Mainland:
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3 to 10 working days
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